List of Commonly Asked Questions:
Ask us some questions and we will update this section when we have more, but here are a few. This is a new gig, reach out and let me help you become a Paraboarder.
Product Differences
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Q: What is the difference between the Paraboard Concierge and Essentials?
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A: The Concierge is our premium, ready-to-use option built to your specifications, including custom finishes and graphics. The Essentials, on the other hand, includes essential components for you to assemble and customize your Paraboard, offering a more budget-friendly base model ready to ride. (some assembly required)
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Fitment
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Q: Can the Paraboard be used with any wheelchair?
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A: The Paraboard is compatible with many but not necessarily all rigid frame manual wheelchairs equipped with and fixed footplate and Spinergy Sport SPOX wheels. These are essential to handle the speed and stress exerted by the Paraboard.
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Speed & Safety
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Q: How fast can the Paraboard go, and is it safe?
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A: The Paraboard can reach a top speed of 24-26 mph. It is designed with safety in mind, but as with any high-speed vehicle, risks are involved. We strongly recommend wearing helmets, elbow pads, and other protective gear. Your riding style and wheelchair condition will also impact safety.
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Returns
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Q: What is the return policy for the Paraboard?
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A: Returns are accepted only for defective or damaged items upon arrival. Due to the custom nature of our products, we cannot accept returns for any other reason. We advise reviewing all product specifications and compatibility requirements before purchasing.
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